PCGS - BOI CONTACT CENTRE REPORT


Date Weekly Report (Grants) Date Weekly Report (Loans) State Weekly Report (Grants) State Weekly Report (Loans) NIN Issues Report Information Mismatch Report Payment Issues Report Wrong Location Report Payment Issues Per Date Survey Weekly Report

CALL CATEGORY PER STATE (Loans)

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State Name Program Overview Application Support Complaints Escalation Requests Pre-Disbursement Queries Post-Disbursement Support Fraud or Security Alerts Call Dropped Total Count

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