PCGS - BOI CONTACT CENTRE REPORT


Date Weekly Report (Grants) Date Weekly Report (Loans) State Weekly Report (Grants) State Weekly Report (Loans) NIN Issues Report Information Mismatch Report Payment Issues Report Wrong Location Report Payment Issues Per Date Survey Weekly Report

SURVEY REPORT

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Date Customer called to ask about the survey Customer called to confirm sms authenticity Caller called to inquire about the survey location

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