PCGS - BOI CONTACT CENTRE REPORT
Total Call Breakdown
Total Email Breakdown
Loan Call Log
Calls Per Day
Call Category Per Date (Grants)
Call Category Per Date (Loans)
Call Category Per State (Grants)
Call Category Per State (Loans)
Survey Report
Call Per State
Call Per Category
Daily Agent Call
Daily Payment Issue
Generate Report
Date Weekly Report (Grants)
Date Weekly Report (Loans)
State Weekly Report (Grants)
State Weekly Report (Loans)
NIN Issues Report
Information Mismatch Report
Payment Issues Report
Wrong Location Report
Payment Issues Per Date
Survey Weekly Report
GRANT REPORT PER DATE
Grant Per Date
Export
Start Date:
End Date:
Date
Enquires
Details Update
Payment Issues
Wrong Location
Survey
Call Dropped
Total Count
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