CREDICORP SERVICE HELPDESK
ISSUE LOG DETAILS
Current Filters:
| Date | Logged By | Issue Type | Ticket Status | Resolution Details | Resolved By |
|---|---|---|---|---|---|
| 2025-11-04 | Alexander Ehanire | Others | resolved | He requested for a guest to be connected to the internet | Victor Theophilus |
| 2025-11-04 | Elizabeth Faboyo | Email/Communication | resolved | She requested assistance with setting PowerPoint printing and also, binding the printout | Victor Theophilus |
| 2025-11-04 | Emmanuel Nwaka | Hardware Technicals | resolved | He requested for the IdeaHub to be setup for a meeting on Teams | Victor Theophilus |
| 2025-11-04 | Aisha Abdullahi | Others | resolved | She requested for a HDMI monitor to be setup in her office | Victor Theophilus |
| 2025-11-04 | Olanike Kolawole | Others | resolved | She requested for her Samsung smart watch be setup and connected to her phone | Victor Theophilus |
| 2025-11-04 | Elizabeth Faboyo | Email/Communication | resolved | She requested assistance with printing some documents | Victor Theophilus |
| 2025-11-04 | Wuraola Odubiyi | Email/Communication | resolved | She requested assistance with setting up her office mail on the Boox | Victor Theophilus |
| 2025-11-03 | Hossana Gani | Hardware Technicals | resolved | He requested for the IdeaHub to be setup for a meeting on Teams | Victor Theophilus |
| 2025-10-31 | Chiamaka Ogoh | Others | resolved | He requested assistance with excel formula | Victor Theophilus |
| 2025-10-31 | Wuraola Odubiyi | Hardware Technicals | resolved | She requested for the IdeaHub to be setup for a teams meeting | Victor Theophilus |
| 2025-10-31 | Olusola Adetiba | Email/Communication | resolved | He requested for the printer to be setup on his laptop | Victor Theophilus |
| 2025-10-31 | Toyin Olaiya | Email/Communication | resolved | She requested photocopying of the organization's car particulars | Victor Theophilus |
| 2025-10-30 | Sadiq Mohammed | Internet connectivity | resolved | He complained of internet interruptions | Victor Theophilus |
| 2025-10-30 | Imoh Usoro | Hardware Technicals | resolved | He requested setting up the IdeaHub for a meeting | Victor Theophilus |
| 2025-10-30 | Michael Ojo | Email/Communication | resolved | He requested assistance with adjusting printout scale | Victor Theophilus |
| 2025-10-30 | Olanike Kolawole | Others | resolved | She requested assistance with a zoom presentation in her office | Victor Theophilus |
| 2025-10-30 | IT Support Desk - Victor Theophilus | Internet connectivity | resolved | The Dotmac device in the server room seems to have internet interruptions when it is horizontally placed in the rack | Victor Theophilus |
| 2025-10-30 | Hossana Gani | Email/Communication | resolved | He sent a document for printing | Victor Theophilus |
| 2025-10-30 | Sadiq Mohammed | Email/Communication | resolved | He gave out YouthCred documents for scanning | Victor Theophilus |
| 2025-10-30 | Dorcas Okolo | Email/Communication | resolved | She requested assistance with setting up her office mail on her phone | Victor Theophilus |
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