CREDICORP SERVICE HELPDESK
ISSUE LOG DETAILS
Current Filters:
| Date | Logged By | Issue Type | Ticket Status | Resolution Details | Resolved By |
|---|---|---|---|---|---|
| 2025-07-16 | Olanike Kolawole | Others | resolved | Ed Nike requested assistance with some prompts on her Alexa device. | Solomon Aladegolu |
| 2025-07-14 | Delight Nwafor | Internet connectivity | resolved | Delight requested assistance as her laptop's hotspot isn't responding properly. | Solomon Aladegolu |
| 2025-07-14 | Anthony Aneke | Others | resolved | Peace reported that the first floor door wouldn’t open from the inside. | Solomon Aladegolu |
| 2025-07-14 | Peace Oyewumi | Server Room | resolved | Peace reported that the first floor door wouldn’t open from the inside. | Solomon Aladegolu |
| 2025-07-14 | Opeyemi Ayediran | Others | resolved | Mr. Ope requested assistance with some editing features in Microsoft Office. | Solomon Aladegolu |
| 2025-07-14 | Delight Nwafor | Others | resolved | Delight requested assistance with resolving some features on her mail (outlook) | Solomon Aladegolu |
| 2025-07-14 | Imoh Usoro | Internet connectivity | resolved | Mr Imoh requested assistance with connecting back to the internet. | Solomon Aladegolu |
| 2025-07-14 | Hossana Gani | Email/Communication | resolved | Mr Hossana requested assistance with printing some documents | Solomon Aladegolu |
| 2025-07-14 | Olanike Kolawole | Others | resolved | ED Nike sought assistance to set up her Boox. | Solomon Aladegolu |
| 2025-07-11 | Emmanuel Nwaka | Internet connectivity | resolved | He complained of inability to connect to the back up ISP | Victor Theophilus |
| 2025-07-11 | Delight Nwafor | Internet connectivity | resolved | She needed assistance on connecting to the back up MTN ISP | Victor Theophilus |
| 2025-07-11 | Peace Oyewumi | Internet connectivity | resolved | She needed assistance on connecting to the back up MTN ISP | Victor Theophilus |
| 2025-07-11 | Olanike Kolawole | Hardware Technicals | resolved | She requested assistance on setting up IdeaHub for meeting | Victor Theophilus |
| 2025-07-11 | Wuraola Odubiyi | Hardware Technicals | resolved | She requested assistance on setting up IdeaHub for meeting | Victor Theophilus |
| 2025-07-11 | Chiamaka Ogoh | Internet connectivity | resolved | He needed assistance on connecting to the back up MTN ISP | Victor Theophilus |
| 2025-07-11 | Adanu Ayegba | Internet connectivity | resolved | He needed assistance on connecting to the back up MTN ISP | Victor Theophilus |
| 2025-07-11 | Hossana Gani | Others | resolved | He requested for assistance on how to share documents through one drive | Victor Theophilus |
| 2025-07-11 | Opeyemi Ayediran | Others | resolved | He requested assistance on how to convert documents from PDF to word for editing | Victor Theophilus |
| 2025-07-11 | Alexander Ehanire | Hardware Technicals | resolved | He requested assistance on setting up IdeaHub for meeting | Victor Theophilus |
| 2025-07-09 | Sadiq Mohammed | Email/Communication | resolved | He requested assistance with printing documents | Emeka Chiedozie |
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