CREDICORP SERVICE HELPDESK
ISSUE LOG DETAILS
Current Filters:
| Date | Logged By | Issue Type | Ticket Status | Resolution Details | Resolved By |
|---|---|---|---|---|---|
| 2025-07-08 | Delight Nwafor | Email/Communication | resolved | She requested assistance with printing documents | Emeka Chiedozie |
| 2025-07-08 | Ladi Amusu | Hardware Technicals | resolved | He requested for set up of IdeaHub for meeting | Emeka Chiedozie |
| 2025-07-08 | Sussan Omiete | Email/Communication | open | A document was shared to her through office mail but while trying to access it was requested to login in using google | Emeka Chiedozie |
| 2025-07-07 | Delight Nwafor | Others | open | She complained that her Laptop experriences Power ON issues as it does not turn on except charger is plugged to it | Emeka Chiedozie |
| 2025-07-07 | Hossana Gani | Hardware Technicals | resolved | He requested for set up of IdeaHub for meeting | Emeka Chiedozie |
| 2025-07-07 | Toyin Olaiya | Others | resolved | A memo was not opening on the system and she called for assistance | Emeka Chiedozie |
| 2025-07-07 | Delight Nwafor | Others | resolved | She keeps getting an error that document can't be opened when trying to access a document sent to her through email | Emeka Chiedozie |
| 2025-07-07 | Emmanuel Nwaka | Hardware Technicals | resolved | He requested assistance with printing documents | Emeka Chiedozie |
| 2025-07-07 | Delight Nwafor | Email/Communication | resolved | She requested assistance with scanning documents | Emeka Chiedozie |
| 2025-07-07 | Hossana Gani | Email/Communication | resolved | Mr Hossana requested assistance with printing documents | Emeka Chiedozie |
| 2025-07-07 | Hossana Gani | Email/Communication | resolved | Mr Hossana requested assistance with printing documents | Emeka Chiedozie |
| 2025-07-07 | Delight Nwafor | Email/Communication | resolved | She requested assistance with printing documents | Emeka Chiedozie |
| 2025-07-04 | Delight Nwafor | Email/Communication | resolved | She requested assistance with printing documents | Emeka Chiedozie |
| 2025-07-04 | Aisha Abdullahi | Email/Communication | resolved | she could not send out emails on her phone, and they can't be found in the outbox | Emeka Chiedozie |
| 2025-07-04 | Toyin Olaiya | Email/Communication | resolved | She can't access a mail that was shared to her by the head of Admin | Emeka Chiedozie |
| 2025-07-04 | Uzoma Nwagba | Email/Communication | resolved | He directed that an email should be created for the boardroom for booking just like the meeting room email. | Emeka Chiedozie |
| 2025-07-04 | Delight Nwafor | Email/Communication | resolved | She requested assistance with printing documents | Emeka Chiedozie |
| 2025-07-04 | Hossana Gani | Email/Communication | resolved | Mr Hossana requested assistance with printing documents | Emeka Chiedozie |
| 2025-07-03 | Ziga Paago | Email/Communication | resolved | She requested assistance with printing documents | Emeka Chiedozie |
| 2025-07-03 | Delight Nwafor | Others | resolved | She requested assistance with editing word documents | Emeka Chiedozie |
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