CREDICORP SERVICE HELPDESK
ISSUE LOG DETAILS
Current Filters:
| Date | Logged By | Issue Type | Ticket Status | Resolution Details | Resolved By |
|---|---|---|---|---|---|
| 2025-07-03 | Emmanuel Nwaka | Others | resolved | He requested assistance with zipping a passworded file | Emeka Chiedozie |
| 2025-07-03 | Olanike Kolawole | Others | resolved | She requested assistance with moving files from one system to another | Emeka Chiedozie |
| 2025-07-03 | Chiamaka Ogoh | Others | resolved | He requested assistance with attaching files to mail on oulook | Emeka Chiedozie |
| 2025-07-03 | Ladi Amusu | Hardware Technicals | resolved | Mr. Ladi Amusu requested for IdeaHub setup for Meeting at the Board Room | Emeka Chiedozie |
| 2025-07-03 | Michael Ojo | Others | resolved | He requested for assistance with sign in to his Microsoft365 on his Macbook | Emeka Chiedozie |
| 2025-07-03 | Emmanuel Nwaka | Email/Communication | resolved | He requested assistance with printing documents | Emeka Chiedozie |
| 2025-07-03 | Toyin Olaiya | Others | resolved | She requested assistance in opening an invoice that has number format | Emeka Chiedozie |
| 2025-07-02 | Anthony Aneke | Hardware Technicals | resolved | He requested for set up of IdeaHub for meeting | Emeka Chiedozie |
| 2025-07-02 | IT Support Desk - Emeka David | Email/Communication | resolved | Mr Adanu Ayegba's (New Staff) official email was configured successfully | Emeka Chiedozie |
| 2025-07-02 | IT Support Desk - Emeka David | Access Cards/Door | resolved | Mr Adanu Ayegba's (New Staff) biometric was captured successfully on the biometric attendance system | Emeka Chiedozie |
| 2025-07-02 | Ladi Amusu | Hardware Technicals | resolved | He requested for set up of IdeaHub for meeting | Emeka Chiedozie |
| 2025-07-02 | Asari Etuk | Internet connectivity | resolved | She complained of unstable internet connectivity | Emeka Chiedozie |
| 2025-07-01 | Delight Nwafor | Others | resolved | She requested assistance with booting up her Laptop as it went blank | Emeka Chiedozie |
| 2025-07-01 | Ladi Amusu | Others | resolved | Mr. Ladi Amusu requested assistance to resolve his Laptop booting up as the screen was blank while the keyboard light was ON | Emeka Chiedozie |
| 2025-07-01 | Emmanuel Nwaka | Email/Communication | resolved | He requested assistance with printing documents | Emeka Chiedozie |
| 2025-07-01 | Hossana Gani | Others | resolved | Mr Hossana requested assistance with editing a PDF Documents | Emeka Chiedozie |
| 2025-06-30 | Ladi Amusu | Hardware Technicals | resolved | Mr. Ladi Amusu requested for IdeaHub setup for Meeting | Emeka Chiedozie |
| 2025-06-30 | Delight Nwafor | Email/Communication | resolved | She requested assistance with printing documents | Emeka Chiedozie |
| 2025-06-30 | Yachat Kanwai | Email/Communication | resolved | She requested assistance with printing documents | Emeka Chiedozie |
| 2025-06-30 | Ladi Amusu | Hardware Technicals | resolved | Mr. Ladi Amusu requested for IdeaHub setup for Meeting at the Board Room | Emeka Chiedozie |
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