CREDICORP SERVICE HELPDESK
ISSUE LOG DETAILS
Current Filters:
| Date | Logged By | Issue Type | Ticket Status | Resolution Details | Resolved By |
|---|---|---|---|---|---|
| 2025-09-08 | Najma Goni | Others | resolved | Najma reported that the brightness buttons on her laptop are unresponsive. | Solomon Aladegolu |
| 2025-09-08 | Peter Esemuede | Email/Communication | resolved | Mr Peter requested assistance with printing some documents | Solomon Aladegolu |
| 2025-09-08 | Sussan Omiete | Access Cards/Door | resolved | Sussan notified IT that her previously misplaced card, which she found some time ago, was denied access on the biometric system. She explained that although she recovered the card earlier, IT was only informed today. | Solomon Aladegolu |
| 2025-09-08 | Delight Nwafor | Others | resolved | Delight requested assistance with editing a word document | Solomon Aladegolu |
| 2025-09-04 | IT Support Desk - Aladegolu Solomon | Hardware Technicals | resolved | The idea hub was set up in the board room for an inauguration program | Solomon Aladegolu |
| 2025-09-04 | Emmanuel Nwaka | Email/Communication | resolved | Emmanuel requested assistance with printing some documents | Solomon Aladegolu |
| 2025-09-03 | Ladi Amusu | Hardware Technicals | resolved | Mr Ladi requested that the idea hub be set up in the meeting room | Solomon Aladegolu |
| 2025-09-03 | Peter Esemuede | Email/Communication | resolved | Mr Peter requested assistance with printing some documents | Solomon Aladegolu |
| 2025-09-03 | Hossana Gani | Hardware Technicals | resolved | Mr Hossana requested that the idea hub be set up in the meeting room | Solomon Aladegolu |
| 2025-09-03 | Delight Nwafor | Others | resolved | Delight requested assistance with editing a spreadsheet document | Solomon Aladegolu |
| 2025-09-02 | Wuraola Odubiyi | Internet connectivity | resolved | Madam Wura contacted IT support regarding an unstable internet connection. | Solomon Aladegolu |
| 2025-09-02 | Delight Nwafor | Internet connectivity | resolved | Delight contacted IT support regarding an unstable internet connection. | Solomon Aladegolu |
| 2025-09-02 | Chiamaka Ogoh | Internet connectivity | resolved | Chiamaka contacted IT support regarding an unstable internet connection. | Solomon Aladegolu |
| 2025-09-02 | Ladi Amusu | Hardware Technicals | resolved | Mr Ladi requested that the idea hub be set up in the meeting room | Solomon Aladegolu |
| 2025-09-02 | Hossana Gani | Hardware Technicals | resolved | Mr Hossana requested that the idea hub be set up in the meeting room | Solomon Aladegolu |
| 2025-09-02 | Emmanuel Nwaka | Email/Communication | resolved | Mr Emmanuel requested assistance with printing some documents | Solomon Aladegolu |
| 2025-09-02 | Sadiq Mohammed | Others | resolved | Mr Sadiq requested guidance on fixing some errors on his boox device. | Solomon Aladegolu |
| 2025-09-01 | Ladi Amusu | Hardware Technicals | resolved | Mr Ladi requested that the idea hub be set up in the meeting room | Solomon Aladegolu |
| 2025-09-01 | Delight Nwafor | Others | resolved | Delight requested assistance with editing an excel document | Solomon Aladegolu |
| 2025-09-01 | Toyin Olaiya | Others | resolved | Toyin requested assistance with editing a pdf document | Solomon Aladegolu |
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