CREDICORP SERVICE HELPDESK
ISSUE LOG DETAILS
Current Filters:
| Date | Logged By | Issue Type | Ticket Status | Resolution Details | Resolved By |
|---|---|---|---|---|---|
| 2025-09-01 | Hossana Gani | Others | resolved | Mr Hossana requested guidance on using his Remarkable device. | Solomon Aladegolu |
| 2025-09-01 | Peter Esemuede | Email/Communication | resolved | Mr Peter requested assistance with printing some documents | Solomon Aladegolu |
| 2025-09-01 | Delight Nwafor | Others | resolved | Delight requested assistance with editing an excel document Response | Solomon Aladegolu |
| 2025-08-29 | Elizabeth Faboyo | Hardware Technicals | resolved | Mrs Elizabeth requested assistance with printing some documents | Solomon Aladegolu |
| 2025-08-29 | Peace Oyewumi | Hardware Technicals | resolved | Peace contacted IT support as the printer disconnected from the internet when she wanted to print | Solomon Aladegolu |
| 2025-08-28 | Sadiq Mohammed | Email/Communication | resolved | Mr Sadiq requested assistance with printing a few documents | Solomon Aladegolu |
| 2025-08-28 | Ziga Paago | Others | resolved | Ziga requested assistance with an attachment feature on outlook | Solomon Aladegolu |
| 2025-08-28 | Najma Goni | Internet connectivity | resolved | Najma reported to IT support desk as there was no internet connection on her devices | Solomon Aladegolu |
| 2025-08-28 | Wuraola Odubiyi | Internet connectivity | resolved | HOA contacted IT support regarding an unstable internet connection. | Solomon Aladegolu |
| 2025-08-28 | Asari Etuk | Internet connectivity | resolved | Madam Asari contacted IT support as there was internet downtime | Solomon Aladegolu |
| 2025-08-28 | Asari Etuk | Email/Communication | resolved | Madam Asari requested assistance with printing some documents | Solomon Aladegolu |
| 2025-08-27 | Michael Ojo | Hardware Technicals | resolved | Micheal requested that the idea hub be set up in the meeting room | Solomon Aladegolu |
| 2025-08-27 | Delight Nwafor | Others | resolved | Delight requested assistance with exporting some pdf documents | Solomon Aladegolu |
| 2025-08-27 | Anthony Aneke | Others | resolved | Anthony requested assistance with some settings on sharepoint interface | Solomon Aladegolu |
| 2025-08-27 | Anthony Aneke | Hardware Technicals | resolved | Anthony requested that the idea hub be set up in the board room | Solomon Aladegolu |
| 2025-08-27 | Boluwatife Inaolaji | Others | resolved | Tife reported that her Microsoft Authenticator was previously linked to a phone she no longer has access to, and she would like to set it up on her new phone. | Solomon Aladegolu |
| 2025-08-27 | Anthony Aneke | Others | resolved | Anthony requested assistance with editing an excel document | Solomon Aladegolu |
| 2025-08-26 | Obiageli Ohakim | Others | resolved | Madam Oby requested assistance with some prompts on her Alexa device. | Solomon Aladegolu |
| 2025-08-26 | Delight Nwafor | Others | resolved | Delight requested assistance with editing an excel document | Solomon Aladegolu |
| 2025-08-26 | Jonathan Aderibigbe | Hardware Technicals | resolved | CFO requested that the idea hub be set up in the meeting room | Solomon Aladegolu |
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