CREDICORP SERVICE HELPDESK
ISSUE LOG DETAILS
Current Filters:
| Date | Logged By | Issue Type | Ticket Status | Resolution Details | Resolved By |
|---|---|---|---|---|---|
| 2025-08-11 | Michael Ojo | Others | resolved | He requested assistance in displaying some media content on the Idea Hub. | Solomon Aladegolu |
| 2025-08-11 | Ladi Amusu | Hardware Technicals | resolved | Mr. Ladi requested that the Idea Hub be set up in the conference room in preparation for hosting the Minister of State for Youth dev., | Solomon Aladegolu |
| 2025-08-11 | Obiageli Ohakim | Internet connectivity | resolved | Madam Oby requested assistance in logging her devices onto the new Wi-Fi network, as she currently has no internet access. | Solomon Aladegolu |
| 2025-08-11 | Olanike Kolawole | Others | resolved | ED Nike requested assistance with operating her Remarkable device. | Solomon Aladegolu |
| 2025-08-11 | Toyin Olaiya | Server Room | resolved | The technician, brought by Toyin, came to take measurements of the server room for the installation. | Solomon Aladegolu |
| 2025-08-08 | Toyin Olaiya | Others | resolved | She requested assistance with modifying a table she copied from her email to another word document | Victor Theophilus |
| 2025-08-08 | Sadiq Mohammed | Internet connectivity | resolved | He requested assistance with connecting his Remarkable to the internet | Victor Theophilus |
| 2025-08-07 | Toyin Olaiya | Internet connectivity | resolved | She complained about the unstable internet | Victor Theophilus |
| 2025-08-07 | Emmanuel Nwaka | Hardware Technicals | resolved | He requested assistance with printing some documents | Victor Theophilus |
| 2025-08-07 | Toyin Olaiya | Others | resolved | She requested assistance with formatting a document in word | Victor Theophilus |
| 2025-08-06 | Delight Nwafor | Others | resolved | Delight reported that her laptop fan has been making unusual noise for about a week. | Solomon Aladegolu |
| 2025-08-06 | Imoh Usoro | Hardware Technicals | resolved | Mr Imoh requested that the idea hub be set up in the meeting room | Solomon Aladegolu |
| 2025-08-06 | Sussan Omiete | Email/Communication | resolved | Sussan requested assistance with printing some documents | Solomon Aladegolu |
| 2025-08-06 | Alexander Ehanire | Email/Communication | resolved | Mr Alex requested that the idea hub be set up in the meeting room | Solomon Aladegolu |
| 2025-08-06 | Ziga Paago | Email/Communication | resolved | Ziga requested assistance with scanning some documents | Solomon Aladegolu |
| 2025-08-06 | Toyin Olaiya | Others | resolved | Toyin requested formatting of the Dell laptop retrieved from Tife. | Solomon Aladegolu |
| 2025-08-06 | Asari Etuk | Email/Communication | resolved | Madam Asari requested assistance with scanning some documents | Solomon Aladegolu |
| 2025-08-06 | Anthony Aneke | Hardware Technicals | resolved | Anthony requested that the idea hub be set up in the meeting room | Solomon Aladegolu |
| 2025-08-05 | Toyin Olaiya | Others | resolved | Madam Toyin requested assistance with creating a meet link that can be projected for a meeting | Solomon Aladegolu |
| 2025-08-05 | IT Support Desk - Aladegolu Solomon | Hardware Technicals | resolved | The idea hub is was needed for a meeting session | Solomon Aladegolu |
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