CREDICORP SERVICE HELPDESK
ISSUE LOG DETAILS
Current Filters:
| Date | Logged By | Issue Type | Ticket Status | Resolution Details | Resolved By |
|---|---|---|---|---|---|
| 2025-11-11 | Toyin Olaiya | Email/Communication | resolved | Toyin requested guidance on navigating SharePoint on the Edge browser. Her email was also checked as she mentioned she isn’t receiving messages. | Solomon Aladegolu |
| 2025-11-11 | IT Support Desk - Aladegolu Solomon | CCTV Cameras | resolved | The technician was engaged due to limited and selective capture of events in the CCTV footage. | Solomon Aladegolu |
| 2025-11-10 | Hossana Gani | Hardware Technicals | resolved | Mr. Hossana requested that the Idea Hub be set up. | Solomon Aladegolu |
| 2025-11-10 | Olanike Kolawole | Others | resolved | ED Nike requested assistance in adjusting the auto-lock settings on her phone to reduce the lock duration. | Solomon Aladegolu |
| 2025-11-10 | Olusola Adetiba | Internet connectivity | resolved | Sola reported that her internet connection has been unstable. | Solomon Aladegolu |
| 2025-11-10 | Terry Akpata | Email/Communication | resolved | Mr. Terry’s email signature was created and configured in his Outlook account. | Solomon Aladegolu |
| 2025-11-10 | Elizabeth Faboyo | Email/Communication | resolved | Madam Elizabeth requested assistance with printing documents | Solomon Aladegolu |
| 2025-11-10 | Wuraola Odubiyi | CCTV Cameras | resolved | Madam Wura requested a segment of footage for playback. | Solomon Aladegolu |
| 2025-11-07 | Adanu Ayegba | Others | resolved | Setup of internal communication | Victor Theophilus |
| 2025-11-07 | Elizabeth Faboyo | Others | resolved | Setup of internal communication | Victor Theophilus |
| 2025-11-07 | Jawahir Babanmallam | Others | resolved | Setup of internal communication | Victor Theophilus |
| 2025-11-07 | Wuraola Odubiyi | Others | resolved | Setup of internal communication | Victor Theophilus |
| 2025-11-07 | Toyin Olaiya | Others | resolved | Setup of internal communication | Victor Theophilus |
| 2025-11-07 | Chiamaka Ogoh | Others | resolved | Setup of internal communication | Victor Theophilus |
| 2025-11-07 | Peace Oyewumi | Others | resolved | Setup of internal communication | Victor Theophilus |
| 2025-11-07 | Boluwatife Inaolaji | Others | resolved | Setup of internal communication | Victor Theophilus |
| 2025-11-07 | Delight Nwafor | Others | resolved | Setup of internal communication | Victor Theophilus |
| 2025-11-07 | Opeyemi Ayediran | Others | resolved | Setup of internal communication | Victor Theophilus |
| 2025-11-07 | Yachat Kanwai | Others | resolved | Setup of internal communication | Victor Theophilus |
| 2025-11-07 | Asari Etuk | Others | resolved | Setup of internal communication | Victor Theophilus |
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