CREDICORP SERVICE HELPDESK
ISSUE LOG DETAILS
Current Filters:
| Date | Logged By | Issue Type | Ticket Status | Resolution Details | Resolved By |
|---|---|---|---|---|---|
| 2025-06-18 | Boluwatife Inaolaji | Email/Communication | resolved | She requested assistance with printing documents | Emeka Chiedozie |
| 2025-06-18 | Elizabeth Faboyo | Email/Communication | resolved | Mrs. Elizabeth has requested assistance with attaching a file in Outlook, as the application has not been responding as expected. | Solomon Aladegolu |
| 2025-06-18 | Emmanuel Nwaka | Email/Communication | resolved | Mr Emmanuel requested assistance with printing documents | Emeka Chiedozie |
| 2025-06-18 | Emmanuel Nwaka | Email/Communication | resolved | Mr Emmanuel requested assistance with printing documents | Emeka Chiedozie |
| 2025-06-17 | Hossana Gani | Email/Communication | resolved | Mr Hossana requested assistance with printing documents | Emeka Chiedozie |
| 2025-06-17 | Hossana Gani | Email/Communication | resolved | Mr Hossana requested assistance with scanning documents | Emeka Chiedozie |
| 2025-06-17 | Jonathan Aderibigbe | Others | resolved | The CFO brought a laptop (Lenovo) for service after it constantly displayed a black screen upon startup. | Solomon Aladegolu |
| 2025-06-17 | Uzoma Nwagba | Others | resolved | M.D instructed that the Printer (both big and small) be moved to a location outside the building | Solomon Aladegolu |
| 2025-06-16 | Delight Nwafor | Internet connectivity | resolved | She requested assistance on WIFI connectivity on her phone | Emeka Chiedozie |
| 2025-06-16 | Adebodun Williams | Hardware Technicals | resolved | He requested for assistance in setting up IdeaHub setup for Meeting | Emeka Chiedozie |
| 2025-06-16 | Hossana Gani | Email/Communication | resolved | Mr Hossana requested assistance with printing documents | Emeka Chiedozie |
| 2025-06-16 | Ladi Amusu | Email/Communication | resolved | Mr Ladi requested assistance with printing documents | Emeka Chiedozie |
| 2025-06-16 | Hossana Gani | Hardware Technicals | resolved | Mr Hossana requested that the idea hub be set up for war room session | Solomon Aladegolu |
| 2025-06-16 | Hossana Gani | Email/Communication | resolved | Mr Hosanna requested assistance with printing some documents | Solomon Aladegolu |
| 2025-06-16 | Imoh Usoro | Email/Communication | resolved | Mr Imoh requested assistance with photocopying some documents | Solomon Aladegolu |
| 2025-06-16 | Delight Nwafor | Others | resolved | Delight requested assistance as her laptop's hotspot isn't responding properly. | Solomon Aladegolu |
| 2025-06-16 | Hossana Gani | Email/Communication | resolved | Mr Hossanna requested assistance with printing some documents | Solomon Aladegolu |
| 2025-06-16 | Opeyemi Ayediran | Email/Communication | resolved | Mr Opeyemi requested assistance with printing some documents | Solomon Aladegolu |
| 2025-06-16 | Ladi Amusu | Email/Communication | resolved | Mr Ladi requested assistance with scanning some documents | Solomon Aladegolu |
| 2025-06-13 | Ladi Amusu | Email/Communication | resolved | Mr. Ladi Amusu requested for IdeaHub setup for CREDICORP EXCO Meeting | Emeka Chiedozie |
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