CREDICORP SERVICE HELPDESK
ISSUE LOG DETAILS
Current Filters:
| Date | Logged By | Issue Type | Ticket Status | Resolution Details | Resolved By |
|---|---|---|---|---|---|
| 2025-08-18 | Uzoma Nwagba | Others | resolved | The MD asked for his remarkable device to be connected to the internet. | Solomon Aladegolu |
| 2025-08-15 | Delight Nwafor | Others | resolved | Delight requested assistance with editing an excel document | Solomon Aladegolu |
| 2025-08-15 | Chiamaka Ogoh | Internet connectivity | resolved | He contacted IT support regarding an unstable internet connection. | Solomon Aladegolu |
| 2025-08-15 | Toyin Olaiya | Others | resolved | Toyin requested assistance with editing a pdf document | Solomon Aladegolu |
| 2025-08-15 | Opeyemi Ayediran | Email/Communication | resolved | Mr Ope requested assistance with printing some documents | Solomon Aladegolu |
| 2025-08-13 | Opeyemi Ayediran | Email/Communication | resolved | Mr Ope requested assistance with printing some documents | Solomon Aladegolu |
| 2025-08-13 | Chiamaka Ogoh | Others | resolved | Delight requested assistance with some editing features on an excel document | Solomon Aladegolu |
| 2025-08-13 | Imoh Usoro | Others | resolved | Mr. Imoh inquired about the email file size limit after a vendor was unable to send a file to him. | Solomon Aladegolu |
| 2025-08-13 | Delight Nwafor | Others | resolved | Delight requested assistance as her laptop's hotspot isn't responding properly. | Solomon Aladegolu |
| 2025-08-13 | Chiamaka Ogoh | Others | resolved | Chiamaka requested assistance with some editing features on a live excel document | Solomon Aladegolu |
| 2025-08-12 | Hossana Gani | Hardware Technicals | resolved | Mr Hossana requested that the idea hub be set up in the conference oom | Solomon Aladegolu |
| 2025-08-12 | Hossana Gani | Email/Communication | resolved | Mr Hossana requested assistance with printing some documents | Solomon Aladegolu |
| 2025-08-12 | Delight Nwafor | Others | resolved | Delight requested assistance as her laptop's hotspot isn't responding properly. | Solomon Aladegolu |
| 2025-08-12 | Hossana Gani | Email/Communication | resolved | Mr Hossana requested assistance with scanning some documents | Solomon Aladegolu |
| 2025-08-12 | Fatima Mustafa | Internet connectivity | resolved | Fatimah requested assistance with connecting to the Wi-Fi using the new password. | Solomon Aladegolu |
| 2025-08-12 | Michael Ojo | Hardware Technicals | resolved | Michal requested that the idea hub be set up in the conference room | Solomon Aladegolu |
| 2025-08-12 | IT Support Desk - Aladegolu Solomon | CCTV Cameras | resolved | The CCTV technician was called in to repair Camera 5, which was previously found hanging. | Solomon Aladegolu |
| 2025-08-11 | Hossana Gani | Hardware Technicals | resolved | Mr Hossana requested that the idea hub be set up in the conference room | Solomon Aladegolu |
| 2025-08-11 | Hossana Gani | Hardware Technicals | resolved | Mr Hossana requested that the idea hub be set up in the conference room for MANCO meeting | Solomon Aladegolu |
| 2025-08-11 | Hossana Gani | Email/Communication | resolved | Mr Hossana requested assistance with printing some documents | Solomon Aladegolu |
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