CREDICORP SERVICE HELPDESK
ISSUE LOG DETAILS
Current Filters:
| Date | Logged By | Issue Type | Ticket Status | Resolution Details | Resolved By |
|---|---|---|---|---|---|
| 2025-05-12 | Delight Nwafor | Others | resolved | He needed assistance with coverting a column in Date format to General format in Excel | Emeka Chiedozie |
| 2025-05-12 | Yachat Kanwai | Hardware Technicals | resolved | She requested for set up of IdeaHub for meeting | Emeka Chiedozie |
| 2025-05-12 | Jonathan Aderibigbe | Others | resolved | CFO was approached to set up his M365 App., M.teams, Outlook mobile and authenticator. | Emeka Chiedozie |
| 2025-05-12 | Obiageli Ohakim | Others | resolved | She was approached to set up her M365 App, M.teams, Outlook mobile and authenticator. | Emeka Chiedozie |
| 2025-05-12 | Delight Nwafor | Hardware Technicals | resolved | She requested for assistance to scan documents | Emeka Chiedozie |
| 2025-05-12 | Imoh Usoro | Hardware Technicals | resolved | He requested assistance with printing documents | Emeka Chiedozie |
| 2025-05-12 | Peter Esemuede | Hardware Technicals | resolved | He requested assistance with printing documents | Emeka Chiedozie |
| 2025-05-12 | Opeyemi Ayediran | Others | resolved | He reuquested for assistance to trouble shoot his external hard drive which was not consistent | Emeka Chiedozie |
| 2025-05-09 | Adebodun Williams | Hardware Technicals | resolved | He requested assistance with printing of a document | Victor Theophilus |
| 2025-05-09 | Anthony Aneke | Hardware Technicals | resolved | He requested assistant on the printing of document | Peter Danfulani |
| 2025-05-09 | Wuraola Odubiyi | Others | resolved | Admin requested that Teams chat be setup for all the staff so that the receptionist can communicate with any staff from the reception | Victor Theophilus |
| 2025-05-09 | Yachat Kanwai | Internet connectivity | resolved | She requested assistance on her system network connection | Peter Danfulani |
| 2025-05-09 | Delight Nwafor | Others | resolved | She requested assistance to be enlightened on how to wrap text on google sheet | Peter Danfulani |
| 2025-05-09 | Najma Goni | Internet connectivity | resolved | Najma requested for assistance as her system network disconnected | Peter Danfulani |
| 2025-05-09 | Yachat Kanwai | Hardware Technicals | resolved | She requested the IdeaHub be setup for an event | Peter Danfulani |
| 2025-05-08 | Non-Staff | Internet connectivity | resolved | Peace reported her system was not displaying even though the drive light is displaying | Victor Theophilus |
| 2025-05-08 | Non-Staff | Internet connectivity | resolved | Peace reported her system disconnected from the internet and is not reconnecting back even though the WiFi dongle is on it | Victor Theophilus |
| 2025-05-08 | Adebodun Williams | Hardware Technicals | resolved | He requested assistance with printing of a document | Victor Theophilus |
| 2025-05-08 | Non-Staff | Internet connectivity | resolved | Peace requested for assistance as her system network disconnected | Peter Danfulani |
| 2025-05-08 | Non-Staff | Internet connectivity | resolved | Najma requested for assistance as her system network disconnected | Peter Danfulani |
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