CREDICORP SERVICE HELPDESK
ISSUE LOG DETAILS
Current Filters:
| Date | Logged By | Issue Type | Ticket Status | Resolution Details | Resolved By |
|---|---|---|---|---|---|
| 2025-08-21 | Delight Nwafor | Email/Communication | resolved | Delight requested assistance with editing an excel document | Solomon Aladegolu |
| 2025-08-21 | Olanike Kolawole | Others | resolved | Ed Nike requested assistance with some prompts on her Alexa device. | Solomon Aladegolu |
| 2025-08-21 | Wuraola Odubiyi | Internet connectivity | resolved | HOA contacted IT support as there was internet downtime | Solomon Aladegolu |
| 2025-08-21 | Sussan Omiete | Internet connectivity | resolved | Sussan reached out to IT support as there was internet downtime | Solomon Aladegolu |
| 2025-08-21 | Sadiq Mohammed | Hardware Technicals | resolved | Mr Sadiq requested that the idea hub be set up in the meeting room | Solomon Aladegolu |
| 2025-08-21 | Chiamaka Ogoh | Others | resolved | He requested assistance with editing an excel document | Solomon Aladegolu |
| 2025-08-19 | Sadiq Mohammed | Hardware Technicals | resolved | He requested assistance with printing some documents | Victor Theophilus |
| 2025-08-19 | Wuraola Odubiyi | Internet connectivity | resolved | She complained about the unstable internet | Victor Theophilus |
| 2025-08-19 | Toyin Olaiya | Others | resolved | Toyin requested assistance with some editing features on a word documet | Solomon Aladegolu |
| 2025-08-19 | Delight Nwafor | Hardware Technicals | resolved | Delight requested that the idea hub be set up in the meeting room | Solomon Aladegolu |
| 2025-08-19 | Toyin Olaiya | Others | resolved | Toyin requested assistance with some editing features on a pdf file | Solomon Aladegolu |
| 2025-08-19 | Elizabeth Faboyo | Email/Communication | resolved | Madam Elizabeth requested assistance with printing some documents | Solomon Aladegolu |
| 2025-08-19 | IT Support Desk - Aladegolu Solomon | Internet connectivity | resolved | The internet connection was unstable on frequent occassions | Solomon Aladegolu |
| 2025-08-18 | Hossana Gani | Hardware Technicals | resolved | Mr Hossana requested that the idea hub be set up in the conference room | Solomon Aladegolu |
| 2025-08-18 | Emmanuel Nwaka | Email/Communication | resolved | Mr Emmanuel requested assistance with printing some documents | Solomon Aladegolu |
| 2025-08-18 | Opeyemi Ayediran | Others | resolved | Mr Ope requested assistance with editing a pdf document | Solomon Aladegolu |
| 2025-08-18 | Obiageli Ohakim | Others | resolved | Madam Oby requested assistance as she wants some applications downloads and installed a laptop device | Solomon Aladegolu |
| 2025-08-18 | Non-Staff | Others | resolved | Mr Wale requested that the idea hub be set up in the meeting room | Solomon Aladegolu |
| 2025-08-18 | Ladi Amusu | Internet connectivity | resolved | Mr Ladi notified about the unstable state of the internet | Solomon Aladegolu |
| 2025-08-18 | Opeyemi Ayediran | Others | resolved | Mr Ope requested assistance with some editing features on a word document | Solomon Aladegolu |
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