CREDICORP SERVICE HELPDESK
ISSUE LOG DETAILS
Current Filters:
| Date | Logged By | Issue Type | Ticket Status | Resolution Details | Resolved By |
|---|---|---|---|---|---|
| 2025-08-26 | Anthony Aneke | Hardware Technicals | resolved | Anthony requested that the idea hub be set up in the meeting room | Solomon Aladegolu |
| 2025-08-26 | Chiamaka Ogoh | Others | resolved | Chiamaka brought his laptop’s power cord, which had been cut, to the IT support desk. | Solomon Aladegolu |
| 2025-08-25 | Delight Nwafor | Others | resolved | Delight requested assistance with editing an excel document | Solomon Aladegolu |
| 2025-08-25 | Dorcas Okolo | Internet connectivity | Solomon Aladegolu | ||
| 2025-08-25 | Hossana Gani | Hardware Technicals | resolved | Mr Hossana requested that the idea hub be set up in the board room | Solomon Aladegolu |
| 2025-08-25 | Adanu Ayegba | Email/Communication | resolved | Andanu requested assistance with printing some documents | Solomon Aladegolu |
| 2025-08-25 | Ladi Amusu | Hardware Technicals | resolved | Mr Ladi requested that the idea hub be set up in the board room | Solomon Aladegolu |
| 2025-08-25 | Obiageli Ohakim | Others | resolved | Madam Oby requested guidance on using her Remarkable device. | Solomon Aladegolu |
| 2025-08-25 | Aisha Abdullahi | Others | resolved | ED Aisha requested guidance on using her Remarkable device. | Solomon Aladegolu |
| 2025-08-25 | Anthony Aneke | Others | resolved | Anthony requested assistance with editing an excel document | Solomon Aladegolu |
| 2025-08-22 | Imoh Usoro | Email/Communication | resolved | Mr Imoh requested that the idea hub be set up in the meeting room | Solomon Aladegolu |
| 2025-08-22 | Hossana Gani | Email/Communication | resolved | Mr Hossana requested assistance with scanning some documents | Solomon Aladegolu |
| 2025-08-22 | Ladi Amusu | Others | resolved | Mr Ladi handed over a remarkable to be set up for madam Oby | Solomon Aladegolu |
| 2025-08-22 | Toyin Olaiya | Others | resolved | Toyin requested assistance with some editing features on a pdf file. | Solomon Aladegolu |
| 2025-08-22 | Ladi Amusu | Email/Communication | resolved | Mr Ladi requested assistance with printing some documents | Solomon Aladegolu |
| 2025-08-22 | Wuraola Odubiyi | Email/Communication | resolved | Mr Ladi requested assistance with printing some documents | Solomon Aladegolu |
| 2025-08-22 | IT Support Desk - Aladegolu Solomon | Server Room | resolved | The technician came onsite to complete the AC installation and gas top-up that began yesterday, the 21st. | Solomon Aladegolu |
| 2025-08-22 | Chukwuani Joy | Email/Communication | resolved | Madam Joy requested assistance with printing some documents | Solomon Aladegolu |
| 2025-08-21 | Ziga Paago | Internet connectivity | resolved | Ziga contacted IT support as there was internet downtime | Solomon Aladegolu |
| 2025-08-21 | Toyin Olaiya | Internet connectivity | resolved | Toyin contacted IT support as there was internet downtime | Solomon Aladegolu |
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