CREDICORP SERVICE HELPDESK
ISSUE LOG DETAILS
Current Filters:
| Date | Logged By | Issue Type | Ticket Status | Resolution Details | Resolved By |
|---|---|---|---|---|---|
| 2025-05-14 | Jonathan Aderibigbe | Hardware Technicals | resolved | Mr Jonathan requested assistance with printing documents | Emeka Chiedozie |
| 2025-05-13 | Sadiq Mohammed | Hardware Technicals | resolved | He requested assistance on photocopying Documents | Emeka Chiedozie |
| 2025-05-13 | Hossana Gani | Hardware Technicals | resolved | Mr Hossana requested assistance with printing documents | Emeka Chiedozie |
| 2025-05-13 | Hossana Gani | Hardware Technicals | resolved | Mr Hossana requested assistance with printing documents | Emeka Chiedozie |
| 2025-05-13 | Hossana Gani | Hardware Technicals | resolved | Mr Hossana requested assistance with printing documents | Emeka Chiedozie |
| 2025-05-13 | Hossana Gani | Others | open | Mr Hossana complained that after migration from his Old laptop to New laptop he cannot find his documents | Emeka Chiedozie |
| 2025-05-13 | Peace Oyewumi | Hardware Technicals | resolved | Peace requested assistance with printing documents | Emeka Chiedozie |
| 2025-05-13 | Peace Oyewumi | Hardware Technicals | resolved | Peace requested assistance with printing documents | Emeka Chiedozie |
| 2025-05-13 | Ladi Amusu | Hardware Technicals | resolved | Mr. Ladi Amusu requested for IdeaHub setup for CREDICORP EXCO Meeting | Emeka Chiedozie |
| 2025-05-13 | Adebodun Williams | Hardware Technicals | resolved | Mr. Adebodun requested for IdeaHub setup for Meeting | Emeka Chiedozie |
| 2025-05-13 | Olanike Kolawole | Others | resolved | The ED requested assistance on her Laptop charger that was not functioning propely | Emeka Chiedozie |
| 2025-05-12 | Ladi Amusu | Hardware Technicals | resolved | Mr. Ladi Amusu requested for IdeaHub setup for CREDICORP EXCO Meeting | Emeka Chiedozie |
| 2025-05-12 | Jawahir Babanmallam | Hardware Technicals | resolved | She requested assistance with printing documents for the Office of The MD | Emeka Chiedozie |
| 2025-05-12 | Wuraola Odubiyi | Others | resolved | She called because her Laptop screen went blank and only the cursor was visible | Emeka Chiedozie |
| 2025-05-12 | Anthony Aneke | Others | resolved | Anthony requested assistance with some editing features on Excel | Emeka Chiedozie |
| 2025-05-12 | Obiageli Ohakim | Hardware Technicals | resolved | She requested for set up of IdeaHub for meeting | Emeka Chiedozie |
| 2025-05-12 | Jawahir Babanmallam | Hardware Technicals | resolved | She requested assistance on photocopying Documents | Emeka Chiedozie |
| 2025-05-12 | Ziga Paago | Internet connectivity | resolved | Ziga paago complained of inability to connect to the Internet on her Laptop | Emeka Chiedozie |
| 2025-05-12 | Najma Goni | Internet connectivity | resolved | Najma complained of inability to connect to the Internet on her Laptop | Emeka Chiedozie |
| 2025-05-12 | Wuraola Odubiyi | Others | resolved | Madam Wura requested IT support Team to configure Two New HP Envy Laptops for Mr Ope and Anthony, their current laptops will be given to the Two Corp members that are using the Old Laptops with dongle | Emeka Chiedozie |
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