CREDICORP SERVICE HELPDESK
ISSUE LOG DETAILS
Current Filters:
| Date | Logged By | Issue Type | Ticket Status | Resolution Details | Resolved By |
|---|---|---|---|---|---|
| 2025-05-12 | Wuraola Odubiyi | Others | resolved | Madam Wura requested IT support Team to configure Two New HP Envy Laptops for Mr Ope and Anthony, their current laptops will be given to the Two Corp members that are using the Old Laptops with dongle | Emeka Chiedozie |
| 2025-05-12 | Delight Nwafor | Others | resolved | He needed assistance with coverting a column in Date format to General format in Excel | Emeka Chiedozie |
| 2025-05-12 | Yachat Kanwai | Hardware Technicals | resolved | She requested for set up of IdeaHub for meeting | Emeka Chiedozie |
| 2025-05-12 | Jonathan Aderibigbe | Others | resolved | CFO was approached to set up his M365 App., M.teams, Outlook mobile and authenticator. | Emeka Chiedozie |
| 2025-05-12 | Obiageli Ohakim | Others | resolved | She was approached to set up her M365 App, M.teams, Outlook mobile and authenticator. | Emeka Chiedozie |
| 2025-05-12 | Delight Nwafor | Hardware Technicals | resolved | She requested for assistance to scan documents | Emeka Chiedozie |
| 2025-05-12 | Imoh Usoro | Hardware Technicals | resolved | He requested assistance with printing documents | Emeka Chiedozie |
| 2025-05-12 | Peter Esemuede | Hardware Technicals | resolved | He requested assistance with printing documents | Emeka Chiedozie |
| 2025-05-12 | Opeyemi Ayediran | Others | resolved | He reuquested for assistance to trouble shoot his external hard drive which was not consistent | Emeka Chiedozie |
| 2025-05-09 | Adebodun Williams | Hardware Technicals | resolved | He requested assistance with printing of a document | Victor Theophilus |
| 2025-05-09 | Anthony Aneke | Hardware Technicals | resolved | He requested assistant on the printing of document | Peter Danfulani |
| 2025-05-09 | Wuraola Odubiyi | Others | resolved | Admin requested that Teams chat be setup for all the staff so that the receptionist can communicate with any staff from the reception | Victor Theophilus |
| 2025-05-09 | Yachat Kanwai | Internet connectivity | resolved | She requested assistance on her system network connection | Peter Danfulani |
| 2025-05-09 | Delight Nwafor | Others | resolved | She requested assistance to be enlightened on how to wrap text on google sheet | Peter Danfulani |
| 2025-05-09 | Najma Goni | Internet connectivity | resolved | Najma requested for assistance as her system network disconnected | Peter Danfulani |
| 2025-05-09 | Yachat Kanwai | Hardware Technicals | resolved | She requested the IdeaHub be setup for an event | Peter Danfulani |
| 2025-05-08 | Non-Staff | Internet connectivity | resolved | Peace reported her system was not displaying even though the drive light is displaying | Victor Theophilus |
| 2025-05-08 | Non-Staff | Internet connectivity | resolved | Peace reported her system disconnected from the internet and is not reconnecting back even though the WiFi dongle is on it | Victor Theophilus |
| 2025-05-08 | Adebodun Williams | Hardware Technicals | resolved | He requested assistance with printing of a document | Victor Theophilus |
| 2025-05-08 | Non-Staff | Internet connectivity | resolved | Peace requested for assistance as her system network disconnected | Peter Danfulani |
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