CREDICORP SERVICE HELPDESK
ISSUE LOG DETAILS
Current Filters:
| Date | Logged By | Issue Type | Ticket Status | Resolution Details | Resolved By |
|---|---|---|---|---|---|
| 2025-05-29 | Yachat Kanwai | Email/Communication | resolved | She asked for help with a specific outlook feature. | Peter Danfulani |
| 2025-05-29 | Adebodun Williams | Others | resolved | Mr. Debodun reached out to IT support as he’s unable to log in to the HR system or reset his password. | Solomon Aladegolu |
| 2025-05-29 | Hossana Gani | Hardware Technicals | resolved | He requested assistant on the printing of document | Peter Danfulani |
| 2025-05-29 | Hossana Gani | Hardware Technicals | resolved | He requested assistant on the printing of document | Peter Danfulani |
| 2025-05-29 | Hossana Gani | Hardware Technicals | resolved | He requested assistant on the printing of document | Peter Danfulani |
| 2025-05-29 | Hossana Gani | Hardware Technicals | resolved | He requested assistance with printing a document. | Peter Danfulani |
| 2025-05-29 | Hossana Gani | Hardware Technicals | resolved | He requested assistance with printing a document. | Peter Danfulani |
| 2025-05-29 | Delight Nwafor | Internet connectivity | resolved | She reported that her system had disconnected from the internet. | Peter Danfulani |
| 2025-05-29 | Jawahir Babanmallam | Internet connectivity | resolved | She reported that her system had disconnected from the internet. | Peter Danfulani |
| 2025-05-29 | Peace Oyewumi | Internet connectivity | resolved | She reported that her system had disconnected from the internet. | Peter Danfulani |
| 2025-05-29 | Opeyemi Ayediran | Others | resolved | He requested assistance on how to set his system to hibernate. | Peter Danfulani |
| 2025-05-29 | Hossana Gani | Hardware Technicals | resolved | Mr Hossana requested assistance with printing some documents | Solomon Aladegolu |
| 2025-05-29 | IT Support Desk - Aladegolu Solomon | Internet connectivity | resolved | Solomon noticed the loss of internet connectivity / downtime | Solomon Aladegolu |
| 2025-05-29 | Peter Esemuede | Hardware Technicals | resolved | Mr Peter requested assistance with printing some documents | Solomon Aladegolu |
| 2025-05-29 | Opeyemi Ayediran | Others | resolved | Mr. Ope requested assiatance with utilizing some features in his Teams app. | Solomon Aladegolu |
| 2025-05-29 | Delight Nwafor | Internet connectivity | resolved | Delight requested assistance as her laptop's hotspot wasn't responding properly. | Solomon Aladegolu |
| 2025-05-29 | Adebodun Williams | Hardware Technicals | resolved | Mr Debodun requested that the idea hub be set up for a brief meeting | Solomon Aladegolu |
| 2025-05-29 | IT Support Desk - Aladegolu Solomon | Others | resolved | MD's alexa was configured and set up. | Solomon Aladegolu |
| 2025-05-28 | Ladi Amusu | Hardware Technicals | resolved | Mr Ladi requested that the idea hub be moved to and set up in the conference room | Solomon Aladegolu |
| 2025-05-28 | Obiageli Ohakim | Others | resolved | She requested assistance with the preparation of a PowerPoint presentation. | Peter Danfulani |
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