CREDICORP SERVICE HELPDESK
ISSUE LOG DETAILS
Current Filters:
| Date | Logged By | Issue Type | Ticket Status | Resolution Details | Resolved By |
|---|---|---|---|---|---|
| 2025-10-23 | Delight Nwafor | Others | resolved | Delight requested assistance with modifying a word document. | Solomon Aladegolu |
| 2025-10-23 | Anthony Aneke | Others | resolved | Anthony requested that the Alexa device for the HOA be re-registered with the newly assigned email. | Solomon Aladegolu |
| 2025-10-23 | Beulah Lekwauwa | Others | resolved | Beulah requested assistance with modifying a PDF document. | Solomon Aladegolu |
| 2025-10-23 | Emmanuel Nwaka | Others | resolved | Emmanuel requested support with the email recall function in the mail system. | Solomon Aladegolu |
| 2025-10-23 | Hossana Gani | Hardware Technicals | resolved | Mr. Hossana requested that the Idea Hub be set up. | Solomon Aladegolu |
| 2025-10-23 | IT Support Desk - Aladegolu Solomon | Others | resolved | The CCTV technician was notified that the glass issue delaying the installation of Camera 17 has been resolved. | Solomon Aladegolu |
| 2025-10-22 | Hossana Gani | Hardware Technicals | resolved | Mr. Hossana requested that the Idea Hub be set up. | Solomon Aladegolu |
| 2025-10-22 | Chiamaka Ogoh | Hardware Technicals | resolved | Chiamaka reached out for support in accessing the Idea Hub application | Solomon Aladegolu |
| 2025-10-22 | Beulah Lekwauwa | Email/Communication | resolved | Beulah requested guidance with printing documents remotely | Solomon Aladegolu |
| 2025-10-22 | Sadiq Mohammed | Email/Communication | resolved | Mr Sadiq requested assistance with scanning some documents | Solomon Aladegolu |
| 2025-10-22 | Peace Oyewumi | Others | resolved | Peace requested a recent sample of printed pages from the printer to support documentation being prepared by the admin team | Solomon Aladegolu |
| 2025-10-21 | Wuraola Odubiyi | Hardware Technicals | resolved | HOA requested that the Idea Hub be set up | Solomon Aladegolu |
| 2025-10-21 | Toyin Olaiya | Others | resolved | Toyin requested assistance with modifying a PDF document. | Solomon Aladegolu |
| 2025-10-21 | Anthony Aneke | Others | resolved | Anthony requested that the Alexa device for the CFO be re-registered with the newly assigned email. | Solomon Aladegolu |
| 2025-10-21 | Anthony Aneke | Others | resolved | Anthony requested that the Alexa device for Madam Oby, be re-registered with the newly assigned email. | Solomon Aladegolu |
| 2025-10-21 | Ladi Amusu | Hardware Technicals | resolved | Mr. Ladi requested that the Idea Hub be set up. | Solomon Aladegolu |
| 2025-10-21 | Wuraola Odubiyi | Access Cards/Door | resolved | HOA requested that Olaide, the pool car driver, be added to the biometric system. | Solomon Aladegolu |
| 2025-10-21 | Anthony Aneke | Others | resolved | Anthony requested that the Alexa device for madam Elizabeth be re-registered with the newly assigned email. | Solomon Aladegolu |
| 2025-10-21 | Delight Nwafor | Others | resolved | Delight requested assistance with modifying a PDF document. | Solomon Aladegolu |
| 2025-10-20 | Hossana Gani | Hardware Technicals | resolved | Mr. Hossana requested that the Idea Hub be set up for MANCO meeting | Solomon Aladegolu |
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