CREDICORP SERVICE HELPDESK
ISSUE LOG DETAILS
Current Filters:
| Date | Logged By | Issue Type | Ticket Status | Resolution Details | Resolved By |
|---|---|---|---|---|---|
| 2025-05-26 | Uzoma Nwagba | Email/Communication | resolved | The MD requested that an official email be created, For various office names, for the setup of the Alexa device. | Peter Danfulani |
| 2025-05-23 | Wuraola Odubiyi | Hardware Technicals | resolved | She requested assistance with printing a document | Solomon Aladegolu |
| 2025-05-23 | Imoh Usoro | Hardware Technicals | resolved | He requested assistance with printing some documents | Solomon Aladegolu |
| 2025-05-23 | Hossana Gani | Hardware Technicals | resolved | He requested for the idea hub to be setup for a meeting | Victor Theophilus |
| 2025-05-23 | Aisha Abdullahi | Internet connectivity | resolved | She called because her internet connection on the laptop was poor, hence her mails were not dropping | Victor Theophilus |
| 2025-05-23 | Hossana Gani | Hardware Technicals | resolved | He requested assistance with scanning some documents | Victor Theophilus |
| 2025-05-22 | Ladi Amusu | Hardware Technicals | resolved | He requested that the ideahub be setup for a meeting | Victor Theophilus |
| 2025-05-22 | Hossana Gani | Email/Communication | resolved | He requested assistance with setting up his email signature | Victor Theophilus |
| 2025-05-22 | Sadiq Mohammed | Hardware Technicals | resolved | Mr Sadiq requested assistance with printing some documents | Solomon Aladegolu |
| 2025-05-21 | Delight Nwafor | Others | resolved | Delight requested assistance as her laptop's hotspot wasn't responding properly. | Solomon Aladegolu |
| 2025-05-21 | Hossana Gani | Hardware Technicals | resolved | Mr Hossana requested assistance with printing & photocopying some documents | Solomon Aladegolu |
| 2025-05-21 | Ziga Paago | Others | resolved | Ziga requested assistance with configuring her laptop's camera display. | Solomon Aladegolu |
| 2025-05-20 | Asari Etuk | CCTV Cameras | resolved | She requested for visit to the server room to access the CCTV | Victor Theophilus |
| 2025-05-20 | Peace Oyewumi | Email/Communication | resolved | She need assistance with setting up of WhatsApp on her laptop | Victor Theophilus |
| 2025-05-20 | Opeyemi Ayediran | Others | resolved | He requested assistance with converting PDF to word, and PDF editing also | Victor Theophilus |
| 2025-05-20 | Emmanuel Nwaka | Others | resolved | He requested assistance with finding a particular font on outlook | Victor Theophilus |
| 2025-05-20 | Ladi Amusu | Hardware Technicals | resolved | He requested assistance with printing of a document | Victor Theophilus |
| 2025-05-20 | IT Support Desk - Aladegolu Solomon | Others | resolved | Victor Theophilus | |
| 2025-05-20 | Emmanuel Nwaka | Others | resolved | He requested assistance with editing a word document | Victor Theophilus |
| 2025-05-19 | Sadiq Mohammed | Hardware Technicals | resolved | Mr Sadiq requested assistance in printing some documents | Solomon Aladegolu |
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