CREDICORP SERVICE HELPDESK
ISSUE LOG DETAILS
Current Filters:
| Date | Logged By | Issue Type | Ticket Status | Resolution Details | Resolved By |
|---|---|---|---|---|---|
| 2025-05-14 | Ladi Amusu | Access Cards/Door | resolved | Mr. Ladi Amusu called the attention of the I.T Support Desk team to the weak battery remote of M.D's Access door | Emeka Chiedozie |
| 2025-05-14 | Jonathan Aderibigbe | Hardware Technicals | resolved | Mr Jonathan requested assistance with printing documents | Emeka Chiedozie |
| 2025-05-13 | Sadiq Mohammed | Hardware Technicals | resolved | He requested assistance on photocopying Documents | Emeka Chiedozie |
| 2025-05-13 | Hossana Gani | Hardware Technicals | resolved | Mr Hossana requested assistance with printing documents | Emeka Chiedozie |
| 2025-05-13 | Hossana Gani | Hardware Technicals | resolved | Mr Hossana requested assistance with printing documents | Emeka Chiedozie |
| 2025-05-13 | Hossana Gani | Hardware Technicals | resolved | Mr Hossana requested assistance with printing documents | Emeka Chiedozie |
| 2025-05-13 | Hossana Gani | Others | open | Mr Hossana complained that after migration from his Old laptop to New laptop he cannot find his documents | Emeka Chiedozie |
| 2025-05-13 | Peace Oyewumi | Hardware Technicals | resolved | Peace requested assistance with printing documents | Emeka Chiedozie |
| 2025-05-13 | Peace Oyewumi | Hardware Technicals | resolved | Peace requested assistance with printing documents | Emeka Chiedozie |
| 2025-05-13 | Ladi Amusu | Hardware Technicals | resolved | Mr. Ladi Amusu requested for IdeaHub setup for CREDICORP EXCO Meeting | Emeka Chiedozie |
| 2025-05-13 | Adebodun Williams | Hardware Technicals | resolved | Mr. Adebodun requested for IdeaHub setup for Meeting | Emeka Chiedozie |
| 2025-05-13 | Olanike Kolawole | Others | resolved | The ED requested assistance on her Laptop charger that was not functioning propely | Emeka Chiedozie |
| 2025-05-12 | Ladi Amusu | Hardware Technicals | resolved | Mr. Ladi Amusu requested for IdeaHub setup for CREDICORP EXCO Meeting | Emeka Chiedozie |
| 2025-05-12 | Jawahir Babanmallam | Hardware Technicals | resolved | She requested assistance with printing documents for the Office of The MD | Emeka Chiedozie |
| 2025-05-12 | Wuraola Odubiyi | Others | resolved | She called because her Laptop screen went blank and only the cursor was visible | Emeka Chiedozie |
| 2025-05-12 | Anthony Aneke | Others | resolved | Anthony requested assistance with some editing features on Excel | Emeka Chiedozie |
| 2025-05-12 | Obiageli Ohakim | Hardware Technicals | resolved | She requested for set up of IdeaHub for meeting | Emeka Chiedozie |
| 2025-05-12 | Jawahir Babanmallam | Hardware Technicals | resolved | She requested assistance on photocopying Documents | Emeka Chiedozie |
| 2025-05-12 | Ziga Paago | Internet connectivity | resolved | Ziga paago complained of inability to connect to the Internet on her Laptop | Emeka Chiedozie |
| 2025-05-12 | Najma Goni | Internet connectivity | resolved | Najma complained of inability to connect to the Internet on her Laptop | Emeka Chiedozie |
Powered By EBIS