CREDICORP SERVICE HELPDESK
ISSUE LOG DETAILS
Current Filters:
| Date | Logged By | Issue Type | Ticket Status | Resolution Details | Resolved By |
|---|---|---|---|---|---|
| 2025-07-18 | Peace Oyewumi | Internet connectivity | resolved | She was asked to confirm if she could connect to the internet following the recent password change. | Solomon Aladegolu |
| 2025-07-18 | Yachat Kanwai | Internet connectivity | resolved | She was asked to confirm if she could connect to the internet following the recent password change. | Solomon Aladegolu |
| 2025-07-18 | Boluwatife Inaolaji | Email/Communication | resolved | She requested assistance with scanning some documents | Solomon Aladegolu |
| 2025-07-18 | Sussan Omiete | Internet connectivity | resolved | She requested assistance reconnecting to the internet following the recent password change. | Solomon Aladegolu |
| 2025-07-18 | Toyin Olaiya | Internet connectivity | resolved | She requested assistance reconnecting to the internet following the recent password change | Solomon Aladegolu |
| 2025-07-18 | Aisha Abdullahi | Internet connectivity | resolved | She was asked to verify her internet connection following the recent wifi password change. | Solomon Aladegolu |
| 2025-07-18 | Hossana Gani | Internet connectivity | resolved | He was asked to confirm whether he could connect to the internet following the recent password change. | Solomon Aladegolu |
| 2025-07-17 | Adanu Ayegba | Internet connectivity | resolved | He was asked to confirm whether he could connect to the internet following the recent password change. | Solomon Aladegolu |
| 2025-07-17 | Peter Esemuede | Internet connectivity | resolved | He was asked to confirm whether he could connect to the internet following the recent password change. | Solomon Aladegolu |
| 2025-07-17 | IT Support Desk - Aladegolu Solomon | Internet connectivity | resolved | The HOA was contacted and informed that the password reset had been completed. | Solomon Aladegolu |
| 2025-07-17 | Opeyemi Ayediran | Internet connectivity | resolved | He was asked to confirm whether he could connect to the internet following the recent password change. | Solomon Aladegolu |
| 2025-07-17 | Delight Nwafor | Others | resolved | Delight requested assistance with locating a pdf attachment on her outlook. | Solomon Aladegolu |
| 2025-07-17 | Peace Oyewumi | Internet connectivity | resolved | She was asked to confirm whether she could connect to the internet following the recent password change. | Solomon Aladegolu |
| 2025-07-17 | Delight Nwafor | Email/Communication | resolved | Delight requested assistance with scanning some documents | Solomon Aladegolu |
| 2025-07-17 | Toyin Olaiya | Others | resolved | She requested assistance on her outlook email as she couldn't send out mails | Solomon Aladegolu |
| 2025-07-16 | Ladi Amusu | Hardware Technicals | resolved | Mr Ladi requested that the idea hub be set up in the meeting room | Solomon Aladegolu |
| 2025-07-16 | Delight Nwafor | Others | resolved | Delight requested assistance with some editing features on excel an document | Solomon Aladegolu |
| 2025-07-16 | Jonathan Aderibigbe | Others | resolved | CFO reported that his laptop’s facial recognition feature is not functioning as expected. | Solomon Aladegolu |
| 2025-07-16 | Wuraola Odubiyi | Others | resolved | HOA requested that a password change for the Credicorp network due to concerns that unauthorized individuals may be accessing the WiFi | Solomon Aladegolu |
| 2025-07-16 | Opeyemi Ayediran | Email/Communication | resolved | Mr Ope. requested assistance with printing some documents | Solomon Aladegolu |
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