CREDICORP SERVICE HELPDESK
ISSUE LOG DETAILS
Current Filters:
| Date | Logged By | Issue Type | Ticket Status | Resolution Details | Resolved By |
|---|---|---|---|---|---|
| 2025-08-05 | Peace Oyewumi | Internet connectivity | resolved | Peace contacted IT support as there was internet downtime | Solomon Aladegolu |
| 2025-08-05 | Olanike Kolawole | Hardware Technicals | resolved | ED Nike requested that the idea hub be set up in the meeting room | Solomon Aladegolu |
| 2025-08-05 | Ladi Amusu | Internet connectivity | resolved | Mr. Ladin contacted IT support regarding an unstable internet connection. | Solomon Aladegolu |
| 2025-08-05 | Emmanuel Nwaka | Hardware Technicals | resolved | Emmanuel requested that the idea hub be set up in the meeting room | Solomon Aladegolu |
| 2025-07-31 | Toyin Olaiya | Others | resolved | All the access doors could not be opened using cards | Victor Theophilus |
| 2025-07-31 | Olanike Kolawole | Email/Communication | resolved | She could not access her presentation on her SurfacePro even though she could open it on her phone | Victor Theophilus |
| 2025-07-30 | Hossana Gani | Hardware Technicals | resolved | He requested assistance with printing some documents | Victor Theophilus |
| 2025-07-30 | Wuraola Odubiyi | Internet connectivity | resolved | She wanted to use Alexa but it was not connecting to the internet | Victor Theophilus |
| 2025-07-30 | Sadiq Mohammed | Hardware Technicals | resolved | He requested assistance with printing some documents | Victor Theophilus |
| 2025-07-30 | Elizabeth Faboyo | Hardware Technicals | resolved | She requested assistance with printing some documents | Victor Theophilus |
| 2025-07-30 | Sussan Omiete | Hardware Technicals | resolved | She requested assistance with printing a document | Victor Theophilus |
| 2025-07-30 | IT Support Desk - Victor Theophilus | Hardware Technicals | resolved | The Idea Hub remote is not working even after purchase of new batteries | Victor Theophilus |
| 2025-07-30 | Hossana Gani | Hardware Technicals | resolved | He requested assistance with scanning of documents | Victor Theophilus |
| 2025-07-29 | Boluwatife Inaolaji | Internet connectivity | resolved | Her system keeps disconnecting from the internet | Victor Theophilus |
| 2025-07-29 | Hossana Gani | Hardware Technicals | resolved | He requested assistance for the Idea Hub to be set up in the meeting room | Victor Theophilus |
| 2025-07-29 | Opeyemi Ayediran | Hardware Technicals | resolved | He requested assistance with scanning of documents | Victor Theophilus |
| 2025-07-29 | Ladi Amusu | Hardware Technicals | resolved | He requested assistance with setting up of the Idea Hub for a meeting using teams | Victor Theophilus |
| 2025-07-28 | Sadiq Mohammed | Internet connectivity | resolved | He requested assistance with connecting his Remarkable to the internet | Victor Theophilus |
| 2025-07-28 | Anthony Aneke | Hardware Technicals | resolved | He requested assistance with set up of the Idea Hub | Victor Theophilus |
| 2025-07-28 | Ladi Amusu | Hardware Technicals | resolved | He requested assistance with moving of the Idea Hub and setting it up in the Boardroom | Victor Theophilus |
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