CREDICORP SERVICE HELPDESK
ISSUE LOG DETAILS
Current Filters:
| Date | Logged By | Issue Type | Ticket Status | Resolution Details | Resolved By |
|---|---|---|---|---|---|
| 2025-07-25 | Asari Etuk | Hardware Technicals | resolved | She requested assistance with connection to the printer and also with printing | Victor Theophilus |
| 2025-07-25 | Ladi Amusu | Hardware Technicals | resolved | He requested assistance with moving and setting up of the Idea Hub in the meeting room | Victor Theophilus |
| 2025-07-25 | Ladi Amusu | Hardware Technicals | resolved | He requested setting up a visitor to project on the Idea Hub | Victor Theophilus |
| 2025-07-25 | Asari Etuk | Hardware Technicals | resolved | She requested assistance with printing some documents | Victor Theophilus |
| 2025-07-24 | Wuraola Odubiyi | Others | resolved | Madam Wura Complained that her Alexa device goes off when playing music or communicating | Solomon Aladegolu |
| 2025-07-24 | Toyin Olaiya | Others | resolved | Madam Toyin requested assistance with the use of the copilot app on the office 365 | Solomon Aladegolu |
| 2025-07-24 | Ladi Amusu | Hardware Technicals | resolved | Mr Ladi requested that the idea hub be set up in the meeting room | Solomon Aladegolu |
| 2025-07-24 | IT Support Desk - Aladegolu Solomon | Email/Communication | resolved | The toner for the big printer only has been procured and delivered by the technician | Solomon Aladegolu |
| 2025-07-24 | Hossana Gani | Email/Communication | resolved | Mr Hossana requested assistance with printing some documents | Solomon Aladegolu |
| 2025-07-24 | Ladi Amusu | Email/Communication | resolved | Mr Ladi requested assistance with printing some documents | Solomon Aladegolu |
| 2025-07-24 | Delight Nwafor | Email/Communication | resolved | Delight requested assistance with scanning some documents | Solomon Aladegolu |
| 2025-07-24 | Ladi Amusu | Hardware Technicals | resolved | Mr Ladi requested that the idea hub be set up in the meeting room | Solomon Aladegolu |
| 2025-07-24 | Delight Nwafor | Email/Communication | resolved | Delight requested assistance with scanning a few documents | Solomon Aladegolu |
| 2025-07-24 | Hossana Gani | Email/Communication | resolved | Mr Hossana requested assistance with printing some documents | Solomon Aladegolu |
| 2025-07-24 | Delight Nwafor | Email/Communication | resolved | Delight requested assistance with scanning a batch of documents | Solomon Aladegolu |
| 2025-07-23 | Hossana Gani | Hardware Technicals | resolved | Mr Hossana requested that the idea hub be set up in the meeting room | Solomon Aladegolu |
| 2025-07-23 | Ladi Amusu | Hardware Technicals | resolved | Mr Ladi requested that the idea hub be set up in the meeting room | Solomon Aladegolu |
| 2025-07-23 | Adanu Ayegba | Internet connectivity | resolved | Andanu contacted IT support as he experiences unstable internet connection. | Solomon Aladegolu |
| 2025-07-23 | Ziga Paago | Internet connectivity | resolved | She was asked to confirm whether she could connect to the internet following the recent password change. | Solomon Aladegolu |
| 2025-07-23 | Toyin Olaiya | Others | resolved | Toyin requested assistance with some editing features on sharepoint | Solomon Aladegolu |
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