CREDICORP SERVICE HELPDESK
ISSUE LOG DETAILS
Current Filters:
| Date | Logged By | Issue Type | Ticket Status | Resolution Details | Resolved By |
|---|---|---|---|---|---|
| 2025-05-08 | Non-Staff | Internet connectivity | resolved | Najma requested for assistance as her system network disconnected | Peter Danfulani |
| 2025-05-08 | Non-Staff | Internet connectivity | resolved | Ziga requested for assistance as her system network disconnected | Peter Danfulani |
| 2025-05-07 | Non-Staff | resolved | Work was done last night to fix the carpets and the wiring of the tables on the IT support side was affected. This led to electrical spark and caused the fuse in the plugs to blow up | Victor Theophilus | |
| 2025-05-07 | Non-Staff | CCTV Cameras | resolved | CCTV Active | Peter Danfulani |
| 2025-05-07 | Non-Staff | Internet connectivity | resolved | Internet is up and running | Peter Danfulani |
| 2025-05-07 | Non-Staff | Inverter | resolved | Inverter charging | Peter Danfulani |
| 2025-05-07 | Non-Staff | Server Room | resolved | Rack is powered | Peter Danfulani |
| 2025-05-07 | Adebodun Williams | Hardware Technicals | resolved | Staff requested assistance with printing | Victor Theophilus |
| 2025-05-07 | Wuraola Odubiyi | Hardware Technicals | resolved | Victor Theophilus | |
| 2025-05-07 | Sussan Omiete | Hardware Technicals | resolved | She requested for IdeaHub setup for presentation | Peter Danfulani |
| 2025-05-07 | Non-Staff | Internet connectivity | resolved | Ziga reported that Her system disconnect from the internet | Peter Danfulani |
| 2025-05-07 | Non-Staff | Internet connectivity | resolved | Customer requested assistance on her system network connection | Peter Danfulani |
| 2025-05-06 | Hossana Gani | Hardware Technicals | resolved | Mr. Hosana requested assistance with printing of document. | Solomon Aladegolu |
| 2025-05-06 | Non-Staff | Internet connectivity | resolved | Peace requested for assistance as her system network connection disconnect | Emeka Chiedozie |
| 2025-05-06 | Sadiq Mohammed | Hardware Technicals | resolved | Mr. Sadiq requested for the idea hub to be set for a Meeting | Emeka Chiedozie |
| 2025-05-06 | Wuraola Odubiyi | resolved | Madam Wura requested assistance in checking the power on one of the tables. | Solomon Aladegolu | |
| 2025-05-06 | Non-Staff | Internet connectivity | resolved | Najma (Corper) requested for assistance as her system network connection disconnected | Emeka Chiedozie |
| 2025-05-06 | Wuraola Odubiyi | Internet connectivity | resolved | Victor Theophilus | |
| 2025-05-06 | Sadiq Mohammed | Internet connectivity | resolved | Victor Theophilus | |
| 2025-05-06 | Anthony Aneke | Internet connectivity | resolved | Victor Theophilus |
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